Shipping Policy

Last updated: August 24, 2026

Thank you for choosing Verse7 Studio. We carefully prepare each order to ensure that your piece is properly inspected and packaged before shipment.

Order Processing

In-stock orders are generally processed within [3–5 business days] after payment is successfully confirmed.

Custom-made, personalized, or made-to-order pieces may require additional production time. Any applicable production estimate will be stated on the relevant product page or communicated to you before production begins.

Business days do not include weekends or applicable public holidays.

Estimated Delivery

Estimated delivery times depend on the destination, carrier, customs processing, and shipping method selected or available for the order.

For orders shipped to the United States, estimated transit time after dispatch is generally:

Standard Shipping: [5–8 business days]

These are estimates rather than guaranteed delivery dates unless a guaranteed service is expressly stated at checkout.

Order Tracking

When tracking is available, you will receive tracking information after your order has been dispatched.

Please allow time for the carrier's tracking system to update after shipment.

Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before you complete your purchase.

Customs, Duties and Taxes

International shipments may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination country or local authorities.

Where such charges are not collected at checkout, the recipient may be responsible for them. Verse7 Studio does not control customs processing times or charges imposed by government authorities.

Shipping Delays

Occasionally, orders may be delayed due to carrier disruptions, severe weather, customs processing, peak-season demand, or other circumstances outside our reasonable control.

If we become aware that we cannot ship your order within the timeframe we represented at the time of purchase, we will contact you regarding the delay and the options available to you, including cancellation and refund where applicable.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping information, please contact support@verse7studio.com as soon as possible.

We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Lost or Damaged Packages

If tracking indicates a delivery problem, or your package arrives visibly damaged, please contact us at support@verse7studio.com with your order number and relevant photographs or tracking information.

We will review the situation and work with you and, where appropriate, the carrier to determine an appropriate resolution.

Questions

For shipping questions, contact:

Verse7 Studio
support@verse7studio.com